State Farm® Insurance Agent Karl Herman
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
D/L Hintermeister
August 14, 2025
5
out of
5
rating by D/L Hintermeister
"Wanted to share our appreciation for Karl's team here in Richfield. Andy has helped several of our mortgage clients obtain a great home insurance policy while other agencies were offering much higher premiums and/or unable to insure them at all. His service and response is excellent and is appreciated. Karl & his team are also community minded and are so much more than just an insurance agency. We appreciate all they do. Thank you!"
We responded:
"Dave and Lisa !! We so so so appreciate your review, your referrals, and most importantly your partnership in the Richfield community !! You guys are the BEST!!! Cheers Karl and Crew "
Patricia Orr
August 12, 2025
5
out of
5
rating by Patricia Orr
"Andy was very helpful in determining the insurance needs for my condo to satisfy my association requirements. He thorough ly explained my coverages and expediently followed through in obtaining my policy. He was pleasant and professional, and I am happy with my choice of Andy for my insurance agent!"
We responded:
"Patricia !! So happy to have you as a client !! Glad to hear Andy was about to get your Condo Insurance set up and explained to you! He does a GREAT job for our customers ! Thx for your business and your review ! Karl and Crew 😎"
Jennifer
August 6, 2025
5
out of
5
rating by Jennifer
"Andy was the nicest, funniest agent we’ve worked with. He was also honest, diligent and responsive. I would recommend working with Andy in a heartbeat. In fact, I already have! Thanks, Andy!!"
We responded:
"Jennifer!! Thanks so much for the awesome review and trusting our agency with your insurance needs! Andy is the BEST! He has been a GREAT edition to our staff! Really looking forward to working with you and appreciate your recommendation! Best Karl and Co. "
James McMahill
August 6, 2025
5
out of
5
rating by James McMahill
"Sean Fitzpatrick did a great job , kept me informed throughout the process."
We responded:
"James! Great to hear that Sean hit all the marks with you! He is a high-valued part of our crew at the Agency! Glad we were a good fit for you insurance needs! Keep us posted if we can help at all! Best Karl"
Crystina Clauson
July 16, 2025
5
out of
5
rating by Crystina Clauson
"My insurance has gone up almost 300% in the last two years. I talked to Andy and he was able to bring it down to a more reasonable rate. He also made the experience really painless. Would ABSOLUTELY recommend."
We responded:
"Crystina !! Thx for the great review !! So happy to Andy was able to get you auto/home insurance into a better spot !! So fun to work with someone close in our Richfield community as well !! Best Karl and Crew "
Cassidy Finholt
July 9, 2025
5
out of
5
rating by Cassidy Finholt
"I worked with Andy to get set up with auto and renter's insurance and had an overall great experience! He was very knowledgeable while also keeping things light. I really appreciated that he explained his recommendations thoroughly, but also quickly adjusted my quote when I requested tweaks that better fit my personal situation"
We responded:
"Cassidy ! Thx for the awesome review !!! Andy has been a major asset to our agency over the past few years and does an incredible job of helping folks get into a better position with their auto/home coverage ! We so look forward to working with you as time goes on! Best Karl "
Hannah Owens-Pike
June 7, 2025
5
out of
5
rating by Hannah Owens-Pike
"So thankful I was recommended to use Karl Herman State Farm insurance! Andy was amazing guiding me through the options and process of switching insurance companies, and bundling everything to make it easy and more affordable. I am so pleased with my experience; the customer service was excellent and I feel I made the best choice going with Karl, Andy and State Farm. Highly recommend to anyone wanting or needing to switch insurance companies! It is worth it."
We responded:
"Hannah! We couldn’t agree more - Andy is AWESOME !! So glad you were referred to us to take a look at your insurance situation! Happy we were able to help you out and really looking forward to working with you as time goes one! Keep us looped in if things pop up ! Karl and Co. "
Steve Kelley
May 20, 2025
5
out of
5
rating by Steve Kelley
"Rebecca helped me new and old car transfer and she said I needed to do a safe driving class she gave me jnfo she was great"
We responded:
"Steve! Thank you so much for the kind words! Rebecca is a key part of our Agency and glad she hit the marks helping you get the insurance situated for the new vehicle! Really enjoy working with you! Keep us posted if we can help at with any of your insurance! Best Karl"
Joe Hartley
May 7, 2025
5
out of
5
rating by Joe Hartley
"Sean is very informative, accurate and responds back very promptly."
We responded:
"Thx for the great review !! So glad to hear our Agency was a good fit for your insurance needs !! Keep us looped in if things pop up! Karl and Co. "
Jonny C
April 22, 2025
5
out of
5
rating by Jonny C
"Very knowledgeable and friendly staff. I requested quotes from a bunch of places and appreciated the personal touch when Andy reached out directly to me to chat about my needs. I just switched my home and auto coverage to State Farm and managed to improve my coverage and lower my deductible while maintaining or lowering the price quoted from my previous provider! Highly recommend this office!"
We responded:
"Jonny! Thanks for the GREAT review! Andy keeps helping more and more folks like you get into a better place with their insurance portfolio!! So glad he was able to help you your home and auto insurance! Looking forward to working with you! Best Karl"
Jersey Thoreson
April 9, 2025
5
out of
5
rating by Jersey Thoreson
"Sean was super personable and made the process so easy. We have a unique coverage situation and he knew the answers to make things happen that others simply just couldn’t! Definitely an expert in the policy and just a friendly guy. Didn’t oversell, just gave us options and left the rest up to us. Highly recommend Sean Fitzpatrick with Karl Herman-State Farm!"
We responded:
"Jersey! Thanks for the awesome review! Sean really knows his stuff -- that is for sure! So glad he was able to get your insurance in a good spot with our State Farm Agency! We are really looking forward to working with you as time goes on! Best Karl and Crew "
Jean Hunter
April 4, 2025
5
out of
5
rating by Jean Hunter
"My appointment at State Farm in Richfield with Andy Crandall on March 21, 2025 was great. Andy was very informative. He gave informed responses to my many inquiries. Thanks again for the meeting."
We responded:
"Jean! So glad to hear your appointment went well with Andy! We really appreciate you/your family's business over the last 10 years -- always has been fun to work with you! Keep us posted if things come up with your insurance! Best Karl and Crew"
Gus Herman
March 24, 2025
5
out of
5
rating by Gus Herman
"I’m a bit partial but great insurance people !"
We responded:
"Nice 5* review Gus! I wouldn't expect anything else! Now get off your phone and do your homework! Appreciate you! Karl and Crew"
Julie Gordon
March 21, 2025
5
out of
5
rating by Julie Gordon
"Karl Herman and team not only saved us a bundle of money, their friendly, competent service is a breath of fresh air!!!"
We responded:
"Julie! You are the best!! So great that we were able to help you and Karen out with your auto/home/umbrella insurance coverage !! Looking forward to working with you ! Karl and Crew "
Jane Hedin
March 19, 2025
5
out of
5
rating by Jane Hedin
"Mikayla was most helpful cancelling my homeowners insurance after selling my house, and getting me a renters policy for my new residence. Also helpful and knowledgeable getting me numbers I needed for my taxes. A pleasure to work with!"
We responded:
"Jane! Awesome! So glad that Mikayla hit all the marks on her customer service! She is a big time asset to our agency! Keep us posted if things come up -- many thanks! Karl and Crew"
Javen Henry
January 30, 2025
5
out of
5
rating by Javen Henry
"I transferred my auto insurance from Wisconsin to Minnesota and this has been the best experience I’ve had. Andy is phenomenal! He is quick to respond, open with all of the policy details, and helps you find discounts too. I highly recommend! Thank you so much for all of the help!"
We responded:
"Javen! Thank you so much for the GREAT review! Andy does a great job for our clients and we are lucky to have him on our Team! So glad we are a good fit for your insurance needs! Keep us looped in if things come up! Best Karl and Co. #autoinsurancemn"
Trey Geiger
December 8, 2024
5
out of
5
rating by Trey Geiger
"Karl and his team are always so easy to work with. Fast response time even when I’m being a pain in the butt with all of my different vehicles!"
We responded:
"Trey !! Happy to help with all the changes/switching around with your auto insurance policies !! Really has been fun working with you over the last couple of years ! Keep us posted if we can help ! Karl and Crew "
Mike Smithson
November 23, 2024
5
out of
5
rating by Mike Smithson
"Gabby, thanks for your quick response to my questions and for your follow-up. You were confident, professional and solutions oriented."
We responded:
"Hi Mike! Thx for the GREAT review -- so glad Gabby was able to help you out this week! It is wild to think we have worked with your family for close to 10 years --- Happy Holidays to the Smithson's -- keep us looped in if things come up! Best Karl and Crew #autoinsurance #lifeinsurance"
Donald Whritenour
November 14, 2024
5
out of
5
rating by Donald Whritenour
"I was in search of a new agency and came across Andy Crandall, at Karl Herman State Farm Agency. Andy is very easy to work with. He tales a true interest in the relationship first and foremost. I have been so very impressed with him by his dedication and commitment to service. Than you, Andy. So happy I am doing business with you!"
We responded:
"Donald! Woah! Thanks for the awesome review -- so glad Andy hit all the marks with you --- He does an AWESOME job for our Agency that is for sure! We sure look forward to working with you as time goes on!! Best Karl and Crew #GoodNeighbor #auto insurance #homeinsurance"
Anna O
October 24, 2024
5
out of
5
rating by Anna O
"I highly recommend the Karl Herman State Farm team! They are fantastic at responding to questions promptly—often the same day. Their personable and helpful approach makes navigating policy details a breeze."
We responded:
"Anna! You are AWESOME!! Thx so much for the GREAT review -- so happy to help you get everything situated with your insurance! Keep us posted if things come up! Happy to help if we can! Best - Karl #BetterCallKarl #autoinsurance"
Juan Cruz
September 4, 2024
5
out of
5
rating by Juan Cruz
"Andy, my agent was really helpful providing wonderful customer services, and products that I could use. He was fast and reliable."
We responded:
"Juan!! So glad to hear that Andy was really helpful in moving your insurance over to our State Farm agency ! We really look forward to working with you as time goes on! #bettercallkarl #StateFarm Karl "
Brad
August 21, 2024
5
out of
5
rating by Brad
"Great Agency to work for! Karl and his team are awesome! Been with Karl Herman State Farm for almost 10 years!"
We responded:
"Glad you have been with us over the years ! Looking forward to more agency success !! Thanks for the support. -Karl"
andy crandall
August 21, 2024
5
out of
5
rating by andy crandall
"I might be a little bit biased by I truly love this agency. A great crew!"
We responded:
"Thx Andy !! So glad to have connected with you !! Best Karl "
Karl Herman
August 21, 2024
5
out of
5
rating by Karl Herman
"State Farm has been a great company to work with for all my biz and personal insurance !"
We responded:
"Thx for the great review!! #auto insurance"
Ali G
July 23, 2024
5
out of
5
rating by Ali G
"Nice and Friendly people"
We responded:
"Ali! Thx so much for the awesome Review ! So glad to hear that you had a good experience with our agency ! Keep us looped in if we can help ! Karl and Co. "